Building a Customer Service Culture
Last year, teams at TP Mechanical embraced a new goal: developing a stronger customer service culture. TP recently created a client-focused training program to help our team members who interact with customers the most, including sales reps, dispatchers, service techs, and project managers. Spearheaded by TP President/CEO Bill Riddle and implemented by TP’s Business Development […]
TP Mechanical Employee Spotlight: Ben Handley
Now in his fourth and final year with TP Mechanical’s Apprenticeship Program, Ben Handley is a rising star both in the classroom and in the field. Currently the lead operator of the Trimble® Control Unit (TCU) on our Big Walnut High School project in Sunbury, Ohio, Ben also holds down a 98.9% GPA in his […]
Employee Spotlight: Kelly Wilson, Director of Human Resources
Since joining TP’s leadership team in 2015, Kelly Wilson, Director of Human Resources, has worked to oversee new talent acquisition – as well as employee relations, leadership development, and performance management for TP Mechanical’s roughly 500 employees. Prior to her move to TP, Kelly worked in HR in both healthcare and distribution logistics. At TP, […]