Service Manager



Service Manager

Job Description

Work includes plumbing, heating and refrigeration systems.  Applicant should be able to read and understand blueprints, communicate effectively with all other persons on the jobsite, including our sub-contractors, and represent TP Mechanical Contractors in a professional manner. Applicant should also be able to accept direction and/or lead and delegate the work if necessary.

Responsibilities for this position also include:

  • Manages day-to-day allocation of labor to ensure jobs are taken care of in a timely, complete, and profitable manner.
  • Troubleshoot and solve HVAC, hydronic, piping and control problems.
  • Follows up with customers for quality assurance purposes and ensures customers are 100% satisfied.
  • Acts as the senior technical support for other Service Techs. Can answer most technical questions and help with almost any issue.
  • Attends, if needed, all job site and office meetings related to assigned projects. Is well prepared to handle issues that may come up.  Fills out all forms, revisions, requests for tools/equipment/material that are required for each project.
  • Dependable and able to work in emergency situations when called.
  • Completes performance evaluations for field technicians under their supervision.
  • All other duties as assigned.

Job Snapshot

Employee Type:

Lexington, KY

10-12 years preferred

Date Posted:

Job Requirements

Experience/Qualifications Required:

  • 10-12 years commercial experience in plumbing, HVAC and refrigeration.
  • Stable work history.
  • HVAC license.
  • EPA Universal Refrigerant License.
  • KY Journeyman license required.

Job Skills:

  • Ability to read blueprints
  • Knowledge of general plumbing and piping installation is a plus.
  • Working knowledge of all hand and power tools.
  • Able to use all specialty tools including Recovery Machine, Multi Meter, Combustion Analysis.
  • Able to install equipment
  • Very strong technical background.
  • Works within precise limits or standards of accuracy and productivity.
  • Exceptional communication skills.
  • Ability to manage, lead, motivate and discipline.
  • Excellent organizational skills.


  • High school diploma or equivalent required.
  • Trade School preferred

Physical Requirements:

  • Eyesight correctable to 20/50
  • Able to work long hours on feet.
  • Able to lift and climb ladders and scaffolds
  • Able to perform shift work
  • Must be able to lift objects weighing up to 60 lbs.
  • Must be able to work outdoors in various weather conditions.
  • Must not be afraid of heights

Special Requirements:

  • Valid Drivers License

For these desirable skills, TP Mechanical Contractors will offer a competitive salary along with a full benefits package including medical, dental, life insurance, short term disability, long term disability, 401k with company match, paid vacations and holidays. This is an exceptional opportunity to make a real impact with a strong and growing organization that has been in business for over 60 years!

Interested candidates should submit their resume to  Attn: HR/Service Manager.

TP Mechanical Contractors is an Equal Opportunity Employer.